StraightSixCharlotte

Privacy

Privacy Policy

StraightSix Charlotte is an appointment-only BMW specialist in South Charlotte, North Carolina. This policy explains what this website collects and how we use it.

Effective date: October 12, 2026

You can reach the shop at:

Information we collect

If you submit the service inquiry form, we receive:

  • Your name and email address
  • Your phone number, if you provide one
  • The contact method you choose: email, phone call, or text message
  • If you choose text message, your agreement to receive service text messages
  • Your vehicle's year and model
  • The vehicle identification number (VIN), if you choose to provide it
  • The engine, if you choose to provide it
  • The service category you select
  • Your description of the service or the symptoms

We also use automated checks to reduce unwanted form submissions. Those checks are not part of your service request.

The form does not ask you to create an account. This website does not take payment.

How we use that information

We use your inquiry to review the request, reply to you, and, if we both agree, schedule appointment-only service. We use the optional VIN and engine information to identify the vehicle's configuration. We do not sell this information.

Text messages

If you choose text message and check the consent box, you are asking StraightSix Charlotte to send individual, person-to-person texts from (704) 666-1142 about that inquiry, scheduling, and related service communication. Those messages are not advertisements. Message frequency varies, and message and data rates may apply.

You may choose email or a phone call instead. Agreeing to text messages is not required to ask about service or to have work performed.

You can ask us to stop texting at any time by replying to (704) 666-1142, by calling that number, or by emailing straightsixcharlotte@gmail.com. We will stop texting that telephone number.

How we keep inquiries

The website delivers your inquiry by email to straightsixcharlotte@gmail.com. Your email address is used so we can reply to you. If the inquiry cannot be delivered, the form tells you that it was not received.

That email is our copy of the inquiry, including any VIN or description you chose to provide. This website does not keep a separate database of form submissions.

If you agree to service text messages, we also keep a consent record for that telephone number. The record contains the number, the fact that you agreed, the date and time of the agreement, and the wording you agreed to. It does not include your VIN or your description of the service or the symptoms.

If you ask us to stop texting, we keep that request in a separate record with the telephone number, so we do not text that number again. That record is not a mailing list or a marketing list.

We have not published a fixed date for deleting these records. We keep an inquiry while we need it for the conversation and any work that follows. We keep the text-message consent record, and a request to stop texting, so we can show what was agreed and honor a request to stop.

Service providers

Other companies help us operate the shop's communication:

  • Vercel hosts this website and may record technical information about a visit, such as IP address, browser, and the page requested.
  • Google receives the inquiry email through Gmail.
  • Google Voice provides the phone and text service for (704) 666-1142. Calls and texts are handled there.
  • Cloudflare checks that a form submission comes from a person. That check runs in your browser and is confirmed by our server.

Instagram is a link to the shop's profile. Opening it takes you to Instagram, which has its own privacy policy.

Security

We check that required information is complete, limit the size of a submission, and use automated checks to reduce unwanted submissions. These steps reduce misuse of the form. They do not prevent every unwanted message.

Your requests

To ask what information we have, to correct it, or to ask us to delete an inquiry, email straightsixcharlotte@gmail.com or call (704) 666-1142. Please include the email address or telephone number you used on the form.

If you have asked us to stop texting, we may keep that request even when we delete the inquiry, so we do not text that number again.

Changes to this policy

This policy describes the website as it works today. If we later add accounts, payment, analytics, or another way of storing inquiries, we will update this policy before those features collect information.